ONLINE PAYMENT PROCEDURE

You can make your payment by using our SSL Secured online payment page with your VISA or MASTER CARDS. If you make an online tour booking through our web site, the payment page viewed just after the reservation page and your name/surname/e-mail adress/tour name/tour date will be a reference for your booking in our records. If you are in contact with one of our reservation agents via e-mail, he will send you an e-mail including a link to the online payment page. Both pages are secured and we do not record your credit card information, either your personal information during the payment process, All payment process is handled by T.C. Is Bankasi A.S. which is one of the leading banks in Turkey. For more information about the bank, please visit http://www.isbank.com.tr/English

SELLER
Owner Company: Fatih Seyahat ve Turizm Ltd. Sti.
Title: Efendi Travel
Address: Cankurtaran Mah. Yeni Akbiyik Cad. No:30 34122 Sultanahmet Fatih / Istanbul - TURKEY
Phone: +90 (212) 638 63 43
Fax: +90 (212) 638 39 22 
Emergency Mobile : +90 (554) 625 72 93     + 90 (543) 473 88 79
E-mail: info@efenditravel.com
Web Site: www.efenditravel.com

REFUND POLICY
Cancellation deadline is 7 days prior to the starting date of the tour unless specified otherwise and the deposit is non-refundable after the cancellation deadline is due.

PRIVACY POLICY
We do not record your credit card information and personal information during payment process, all payment process is handled by T.C. Is Bankasi A.S.

CONSUMER PRE-INFORMATION FOR SALES
We hereby kindly request you to examine the below information very carefully.

IMPORTANT
We now require you to pay a deposit and service charge in order to confirm and guarantee your reservation. The deposit amount is determined by Efendi Travel and advised you by e-mail in advance. The remaining balance must be paid on your arrival to Turkey directly to Efendi Travel or any 3rd. party informed you Efendi Travel. Please note that if you wish to cancel your reservation you must notify Efendi Travel directly before the cancellation deadline. Before entering your credit or debit card details and confirming your booking, please make sure that the deposit amount demanded by Efendi Travel is correct. The deposit is not refundable after the cancellation deadline. Please note that you are obliged to contact with Efendi Travel for any kind of cancellation or modification but not with the local suppliers directly. Efendi Travel is facilitating your contract with the local suppliers in accordance with her privacy agreements with the local suppliers. We facilitate the processing and booking of certain travel services. We do provide, own or run some confirmed and paid travel services ourselves and in particular we provide some others through other local suppliers. All the travel services you booked and paid to Efendi Travel are under the quarantee of our company. Please print a copy of this booking form and the terms and conditions and retain them for your records.


BOOKING CONDITIONS
The following conditions apply to bookings of travel services made by you through this website.

(1) Making a reservation

On making a reservation, you shall pay a deposit as the advanced agreed amount with Efendi Travel via your e-mail contacts as notified by efenditravel.com. You will be responsible to the travel services provider for payment of the balance of the cost of the travel services booked by you together with the payment of charges for any additional services subsequently contracted for with the travel services provider and, where applicable, payment of the travel services provider's service charges and taxes pursuant to the terms and conditions of trade applied by such travel services provider.

You must use a credit card or debit card to guarantee a reservation. By making a reservation with your credit card or debit card, you agree that you authorise efenditravel.com to charge to your credit card or debit card without further reference to you an amount not exceeding the agreed deposit amount. Your non-arrival by the time of travel services start time will result in the cancellation of your entire reservation with out any refund.

Any amendments to your reservation must be notified to and agreed with efenditravel.com directly.

In making a reservation, it shall be your responsibility to disclose to the local travel services provider any physical or mental condition to which you or a member of your party is subject to and of which efenditravel.com provider should be notified and which may require special facilities.

By using our online payment page you acknowledge and undertake that;
a- You are at least 18 years old,
b-You will use this Website to make actual reservations merely for yourself or for others on behalf of whom you have the authority to act,
c-You will inform those people on the terms and conditions prevailing upon the reservations which you make on their behalf as well as all valid rules and boundaries,
d-You will not make any speculative, false or fake reservations at all,
e-The entire information which has been asked from you by this Website and which you have given is accurate, up-to-date and complete,
f-We have the right – based on our own discretion - to restrict any person, any time, for any reason, which also involves the violation of this Contract, from accessing this Website and the services we offer.

NO LIABILITY IN CREDIT CARD OR DEBIT CARD TRANSACTIONS efenditravel.com makes all reasonable efforts to ensure that all credit card and debit card transactions are secure. HOWEVER, if unauthorised charges appear on your credit card or debit card statement for any card used on this website at any time during or after you make your reservation, conduct your transaction or disclose your card details on this website, efenditravel.com shall not be liable or responsible in any way in respect of any damage or loss of whatsoever nature suffered by you arising from or in any way connected with said use, transaction or disclosure, subject only to any statutory rights which you may have.

CANCELLATION PROTECTION - OVERVIEW
Cancellation Protection enables you to cancel and rebook on Efendi Travel as many times as you like, giving you the freedom to change your plans as you travel without losing your booking deposit.

The following Terms & Conditions apply:
Cancellation Protection is only valid for cancellations made within the Cancellation period set by Efendi Travel via notified through e-mail contacts.
Cancellations are only valid if processed online through your Efendi Travel account. You can log-in to your account at www.efenditravel.com by clicking on the My Bookings Log-in and using your e-mail address as your username and password.
Cancellations by telephone or e-mail are not protected by cancellation protection.
Cancellation credit will be applied to your account which is identified by the E-mail address used to process your initial booking. Credit cannot be applid to a booking made using a different e-mail address.
Cancellation credit is only valid for bookings made online at www.efenditravel.com and must be used within 6 months from your cancellation date.
In order to use cancellation credit simply make a repeat booking on www.efenditravel.com using the same e-mail address. Your credit will automatically apply to your booking once you confirm the reservation.
Credit may only be applied once; in the event of repeat cancellations you forfeit credit already used.
Cancellation credit only applies to agreed bookings notified via e-mail contacts but may not be for non-refundable flight tickets, train tickets, bus tickets, hotel reservations or other type of travel arrangements. All travel services are non-refundable with the condition of informed by the cancellation deadline unless otherwise specified for any special booking.
Cancellation Protection covers full booking cancellations only. If you cancel part of your booking, this will not be protected by Cancellation Protection.

DEPOSITS ARE NON REFUNDABLE AFTER CANCELLATION DEADLINE.

PROTECTION OF YOUR PERSONAL INFORMATION
a. The Personal Information that you provide in connection with the Online Registration and efenditravel.com is protected in several ways.
• Your information is encrypted when traveling over the Internet.
• Access by you to this data is available through your User ID and a Password.
• We strongly recommend that you do not divulge your password to anyone.
• Your information is stored on a secure server that resides behind a firewall after your information reaches efenditravel.com .
• The firewall is designed to block access to this data from outside efenditravel.com .
• Inside efenditravel.com only selected efenditravel.com staff and contractors have access to the server via their password.
b. Personal Information and other data that you provide (for example in connection with a current reservation), other than Self Adaptable Data, is protected in several ways. Since this information is not accessible from outside efenditravel.com , you will not be asked to select a User ID and a Password.

TERMS, CONDITIONS AND NOTICES Your use of this website is subject to your irrevocable acceptance without modification of these terms of use (the 'Terms') and you agree to use this website in accordance with and subject to these Terms. The Terms as set out hereunder constitute the entire agreement between you and Fatih Seyahat ve Turizm LTD. STI. (trading as "efenditravel.com.). If you do not accept these Terms, do not use this website. By accessing any part of the efenditravel.com website, you consent to be bound by these Terms.

MODIFICATION OF THESE TERMS AND CONDITIONS
efenditravel.com reserves the right to change these terms as well as the contents of this website for any reason and without notice, and without liability to you, any other user or any third party. This right shall not affect the terms accepted by you upon making a legitimate reservation or purchase using this website. You should check these Terms for any changes each time you access the website.

NO LIABILITY
Prior to making a booking, you should ensure that you have reviewed the travel services provider's terms and conditions and that they are acceptable to you.
efenditravel.com shall not accept any liability for losses, additional expenses or any claim for any obligatory hanges in accommodation or other travel services due to your sickness, weather, strikes or any other cause. All such losses, additional expenses or claims will be borne by you unless otherwise agreed.

NEITHER efenditravel.com NOR ANY OF ITS DIRECTORS, EMPLOYEES, AFFILIATES OR OTHER REPRESENTATIVES WILL BE LIABLE FOR LOSS OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF ANY INFORMATION, PRODUCTS, SERVICES AND/OR THE MATERIALS OFFERED THROUGH THIS WEBSITE, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, INCOME, PROFIT OR OPPORTUNITY, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES, OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGES, EVEN IF efenditravel.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, OR SUCH LOSS OR DAMAGES WERE REASONABLY FORESEEABLE.

AS A CONDITION OF YOUR USE OF THIS WEBSITE
You undertake to (efenditravel.com) that you will not use this website for any purpose that is unlawful or prohibited by these Terms.

AGE AND RESPONSIBILITY
You confirm that you are of sufficient legal age to use this website and to create binding legal obligations for any liability you may incur as a result of the use of this website. You understand that you are financially responsible for all uses of this website by you and those using your log-in information.